During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.Īfter mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “MacLead Certified ISO 9001 Lead Implementer” credential. ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001.